Simultaneous data access to
Static and Real-Time data
BoK is an Enterprise Search Engine based on Generative AI.
Our clients place the BoK platform at the center of their Knowledge Management System as a UPA – Unified Point of Access to:
- STATIC DATA: all of their organization’s knowledge (consisting of PDFs, Word files, Excel files, HTML data, etc.)
- REAL-TIME DATA: all the real-time Data of their organization residing in every corporate Database
L’accesso avviene in due diverse modalità:
- STATIC DATA: through the search and data visualization features available in the BoK platform
- REAL-TIME DATA: through BoK’s DataSense technology
BoK at the Center of the Corporate Information System
Cognitive
Chatbot
Internal
Wiki
Portal
Ticketing
System
Conference
meeting
system
BOK – Branches of Knowledge
Enterprise Search Engine
UPA – Unified Point of Access
Document Management System
PDM
Product
Data
Management
PIM
Product
Information
Management
PLM
Product
Lifecycle
Management
Help
Center
portal
Management
ERP
Videos
BoK’s DataSense technology:
a single access interface to all corporate information
including “real-time” data
Thanks to DataSense technology, you can access not only your “static” knowledge made up of documents, but also all the “real-time” data present in every database existing in your organization
Through the Autonomous Agents within DataSense, it is possible to create a natural language access point, allowing authorized users to perform searches on any database or data source within the company: JUST ASK!
All of this specifically concerns users who are authorized to access the Databases of:
- ERP system, to perform analysis on data related to the sales cycle, procurement cycle, accounting, inventory, etc.
- CRM with access to the customer management platform to perform analysis on tickets, lead generation, opportunities, ongoing business activities, etc.
- MES, the production management and tracking platform for performing analysis on productivity, waste, production order progress, etc.
- PLM as an enterprise document management platform, with analysis of the documents it manages.
- Custom Automations of the organization: every organization has dozens of databases that contain data derived from various custom software developed ad hoc for specific organizational needs of the client. Through BoK, all that data present in custom databases becomes accessible in a centralized and integrated manner.
Reports on demand di DataSense
Searches are performed through a cognitive chatbot-style dialog interface, by asking simple questions in natural language and obtaining two levels of reporting as a response:
- Raw data: First and foremost, simple data is always displayed exactly as it was extracted from the various Databases. This is represented as a table, exportable to Excel for further processing by the user.
- On-demand HTML reports: subsequently, it is possible to request the real-time generation of HTML reports containing:
- a table with the same data
- the automatic calculation of certain KPIs (based on context)
- data display in the form of bar, pie or line charts
- a commentary on the data, created using Generative AI and based on the questions asked, the retrieved data, and the analysis context.
Here is an example of an on-demand report created with this technology
Advanced management of user-generated reports by system administrators.
- At any time, system administrators can retrieve the chats that led to the generation of a specific report and
- understand in detail the SQL string (which was used to execute the query on the Database) that led to the generation of that data.
- analyze the Q&A exchange between an Autonomous Agent and the user
- All of this in order to be able to repeat the processing with the purpose of verifying the origin of the data and ensuring maximum transparency and repeatability of the processing performed.
- Once an “interesting response” has been identified and you wish to “systematize” it, it will be very simple to transform a query or an HTML output into a stable analysis tool to be integrated into the existing corporate Business Intelligence system.
Data Sense: a single access point to ask questions in natural language about real-time business data
BoK
Autonomous
Agents
Knowledge Base
inside the BOK platform
Organizational scope
ERP, CRM
Any other data source
{SQL Server, Oracle, Ne04J, PostgreSQL, My SQL }
MES, PLM
Manufacturing sector
Enterprise and
Legacy Systems
It all starts with a simple “JUST ASK” question posed in natural language. The Autonomous Agent will then take over
Una Domanda?
NATURAL LANGUAGE requests to Autonomous Agents
that can access and analyze your business data
ERP – MES – CRM
Business and Legacy Solutions
Customers Orders and Invoices
Suppliers Orders and Invoices
BOM & BOC
CRM & Ticketing
… other
Custom Solutions
Custom software
Local databases
Cloud data sources
Third-party APIs
In-house developed software
… and more
BoK
BOK Business Intelligence
Most searched documents
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