Automate communication
with your customers
50% of customer communications are repetitive. MCC manages them autonomously, 24/7, freeing up 85% of Help Desk time. Thanks to advanced natural language understanding based on LLMs, MCC understands the nuances of human language and responds accurately and naturally.
BENEFITS
Three good reasons to choose MCC
Save time
Automatically manage repetitive requests and free your team for high-value activities.
Improve service
Customers solve issues independently and quickly. More satisfaction, less waiting, less frustration.
Always active
24/7 answers, even during demand peaks. No time limits, no capacity limits.
The technology behind the conversation
Three pillars that make MCC a truly effective tool for your organization.
Human Natural Language
Advanced understanding of human language and its nuances thanks to LLM-based cognitive algorithms.
Customizable interface
Standard yet adaptable to every organization: order collection, service booking, and product configurators
Integration with your systems
It connects with CRM, ERP, and phone systems through APIs, compatible with existing infrastructure.
THE DIGITAL SELLER
Want to sell more through your e-commerce?
VenDI IS FOR YOU
VenDI è un ChatBot MCC evoluto basato sul linguaggio naturale umano basati su LLM e un configuratore 3D di prodotto sviluppato da Kjosul srl.
Tangible Knowledge
Present your products with a photorealistic, interactive 3D configurator that can be navigated in real time.
Customer focus
The communication funnel guides the customer step by step to the final choice.
Insights and traceability
Every conversation is tracked: keep communications and purchasing behavior under control.
Close the sale
Complete the sale based on the customer profile obtained during the conversation with VenDI.
SUCCESS STORIES
MCC in azione
Two real projects, two tailored solutions.
Pennino for Montegrappa
3D configurator to create and buy a customized pen from hundreds of material and finish options.
Elio for G.I.T. Grado
Tourism chatbot for booking beach umbrellas, spa services, and services on the island of Grado. Active 24/7 on the official website.
Zeno for Sci Club Druscie Cortina
Assistant for using the website content and sports coach.
First Italian chatbot based on GPT-4.0
ITSy per Com & Tecnica
Specifically designed to support professionals and companies working in communication and technical documentation
Giuliana for the Municipality of Trieste
Online assistant to improve communication with citizens about access to registry office services
Pico
R-Tree technologies flagship cognitive chatbot, accessible from the company website and from within the BoK platform
Zambot for Zamperla Spa
Internal chatbot platform supporting customer technical assistance
WhatsToDo Guru
To-do list management chatbot platform supporting personal productivity
Need information?
Tell us about your context and goal:
we will reply with the most suitable path.
