Our vision of BoK
within organizations
BoK is an Enterprise Search Engine powered by Generative AI.
Our clients place the BoK platform at the center of their Knowledge Management System as a UPA – Unified Point of Access to:
- all of their organization’s Knowledge (made up of PDF files, Word files, Excel files, HTML data, etc.)
- all of their organization’s real-time Data residing in every corporate Database
Access happens in two different ways:
- The search and data representation features available within the BoK platform
- BoK’s DataSense technology
BoK at the center of the corporate information system
Cognitive
Chatbot
Internal
Wiki
Portal
Ticketing
System
Conference
meeting
system
BOK – Branches of Knowledge
Enterprise Search Engine
UPA – Unified Point of Access
Document Management System
PDM
Product
Data
Management
PIM
Product
Information
Management
PLM
Product
Lifecycle
Management
Help
Center
portal
Management
ERP
Videos
BoK’s DataSense technology:
a single access interface to all corporate information, in real time
Thanks to DataSense technology, you can access not only your own knowledge, but also all the data present in every Database existing within your organization.
Through the Autonomous Agents available in DataSense, it is possible to create a natural-language access point that allows authorized users to search any Database or data source present in the company: JUST ASK!
This applies in particular to users who are authorized to access the Databases of:
- ERP aziendale, per eseguire analisi su dati relativi al ciclo attivo, ciclo passivo, contabilità, magazzino, etc.
- CRM con accesso alla piattaforma di gesitone dei clienti per eseguire analisi su ticket, lead generation, opportunità, attività commerciali in essere, etc.
- MES la piattaforma di gestione ed avanzamento della produzione per eseguire analisi sulla produttività, scarti, stato di avanzamento degli ordini di produzione, etc.
- PLM come piattaforma di gestore documentale aziendale, con analisi sui documenti in esso gestiti.
- Automazioni Custom dell’organizzazione: in ogni organizzazione sono presenti decine di database che accolgono dati derivati da vari software custom sviluppati ad hoc su specifiche necessità organizzative del cliente. Tramite BoK tutti quei dati presenti in Database custom divetano fruibili in modo centralizzato ed integrato.
On-demand Reports from DataSense
Searches are carried out through a conversational interface similar to a cognitive chatbot, by asking simple questions in natural language and receiving two levels of reporting in response:
- Raw data: first, the plain data is always displayed exactly as extracted from the various Databases. This is presented as a table, exportable to Excel for further processing by the user.
- On-demand HTML Report: afterwards, it is possible to request the real-time generation of an HTML report containing:
- a table with the data itself
- the automatic calculation of certain KPIs (depending on the context)
- the data displayed as a bar, pie, or line chart
- a commentary on the data, generated thanks to Generative AI based on the questions asked, the data retrieved, and the analysis contextt HTML
Here is an example of an on-demand report created with this technology
Advanced management of user-generated reports
by system administrators
- At any time, system administrators can retrieve the chats that led to the generation of a given report and
- examine in detail the SQL string (used to execute the query on the Database) that produced that data
- analyze the exchange of questions/answers that took place between an Autonomous Agent and the user
- All of this in order to be able to repeat the processing, with the aim of verifying the origin of the data and ensuring maximum transparency and repeatability of the analyses performed.
- Once an “interesting answer” has been identified that you want to “put into production,” it will be very easy to turn a query or an HTML output into a stable analysis tool, to be incorporated into the company’s existing Business Intelligence system.
Data Sense: un punto d’accesso unico per fare domande in linguaggio naturale su dati aziendali in real-time
Agenti
Autonomi
di BoK
Knowledge Base
nella Piattaforma BOK
Ambito organizzativo
ERP, CRM
Ogni altra fonte dati
{SQL Server, Oracle, Ne04J, PostgreSQL, My SQL }
MES, PLM
Ambito produttivo
Sistemi Aziendali
e Legacy
You start with a simple “JUST ASK” question posed in natural language. It will be the task of the Autonomous Agent
A Question?
Requests in NATURAL LANGUAGE to Autonomous Agents
that can access and analyze your corporate data
ERP – MES – CRM
Business and Legacy Solutions
Customer Orders and Invoicing
Purchase Orders to Suppliers
Bills of Materials/Cycles
CRM and Ticketing
other
Custom Solutions
Custom-built software
Local databases
Cloud data sources
Third-party APIs
In-house developed software
other
BoK
BOK Business Intelligence
Most searched documents
Monthly search topics
Ontology analysis
Log searches
other
1000 Answers!
Need information?
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we will reply with the most suitable path.
