What is SoTras?
AI-based planning: SoTras is a hybrid expert system based on Machine Learning algorithms and IBM Artificial Intelligence. It supports Italian Red Cross operators in planning secondary patient transport: admissions requested by general practitioners and hospital discharges with return home.
Secondary transport
Management of non-emergency transport: new admissions requested by general practitioners and hospital discharges.
External factors
Every transport is influenced by variables that cannot be planned manually: boarding and unloading times, environmental conditions, and patient physical conditions.
Standard planning
Standard times are not enough. Delays accumulate and affect the entire operating day.
BENEFITS
Standard planning is not enough

Variable times
Patient boarding and unloading, physical conditions, and environmental factors make each transport unpredictable and different from the previous one.

Cascading delays
A single delay affects the entire operating day, reducing the efficiency of the whole service.

Impact on citizens
Delays and extra ambulances increase public costs and worsen service quality for patients.
The technology behind planning
SoTras integrates IBM Artificial Intelligence and a web interface to calculate realistic times
while taking all external factors into account.
IBM Artificial Intelligence
IBM Machine Learning algorithms calculate real transport times by considering all external factors that cannot be planned manually.
Web interface
CRI operators access SoTras through an intuitive web interface to plan and monitor transports in real time.
Hybrid system
It combines traditional expert rules and Machine Learning algorithms for precise and adaptive planning.
Automated flow
From transport request to route planning: SoTras manages the entire operational flow automatically.
BENEFITS
Concrete and measurable results

01.
Delay reduction
SoTras calculates realistic times, systematically reducing delays in transport planning.

02.
Fewer extra ambulances
Optimizing routes and times reduces the need for unplanned additional vehicles.

03.
Mileage reduction
Intelligent route planning to minimize total kilometers travelled each day.

04.
CO2 emission reduction
Fewer kilometers, less fuel consumption, lower environmental impact for the service.
THEY TALK ABOUT SOTRAS
SoTras sui media
BoK produces concrete results in six operational areas. Every improvement translates directly into saved hours and higher-quality work.
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