MCC

The ChatBot that speaks in
discover how it works

Begin automating website communication

It saves you time
MCC

Half of customer interactions are repetitive. Utilizing a chatbot can release 85% of Help Desk phone time.

IMPROVE CUSTOMER SERVICE
MCC

Customers find increased comfort in swiftly and independently resolving their own problems.

It is always active
MCC

The ChatBot offers round-the-clock support, managing call surges during exceptional circumstances.

The heart of the MCC

Human Natural Language

Human-ChatBot dialogue is enhanced by Cognitive Algorithms of Augmented Intelligence, enabling advanced language understanding.

Utilizing IBM Watson Assistant technology, interactions blend AI and database for dialogues and responses.

CUSTOMIZABLE INTERFACE

The human-machine interface is partially standardized and also tailored to enable organization-specific content consumption, including order collection, service booking, and more.

Customized programming and ticketing system integration, linking with external CRM systems, document archiving systems, and web/mobile applications.

integration with others systems

MCC seamlessly integrates with human-operated customer service, existing organizational websites, and IT infrastructure (CRM, ERP, Phone Switchboard, etc.).

Interfacing via API

Looking to boost e-commerce sales?

EXPLORE VenDI

THE Digital Vendor

VenDI an advanced MCC Chatbot, harnesses IBM Watson‘s natural human language capabilities and Kjosul srl’s 3D product configurator.

IBM Watson

DISCOVER HOW IT WORKS

A cognitive chatbot adeptly decodes natural language, recognizing Intents and pinpointing Entities within conversations.

3D Kjosul Configurator

DISCOVER HOW IT WORKS

The KJOSUL 3D Configurator, found exclusively in VenDi and created by Kjosul Srl, is a high-definition, WebGL-based 3D web tool. It's photorealistic, interactive, and allows real-time navigation. This tool enables visualizing and interacting with products that are technically producible or already in stock.

WHAT CAN YOU DO WITH VenDI?

Present your products with a captivating WOW factor
Optimize Communication Funnel: Prioritize Customer Focus
Monitor communications and outcomes using valuable insights.
CLOSE THE SALE BASED ON THE CUSTOMER PROFILE OBTAINED
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SUCCESS STORIES

Pennino for Montegrappa Penne

We've designed VenDI, named Pen, exclusively for Montegrappa Pens. It combines a ChatBot with a 3D configurator, enabling you to design and purchase your custom pen from a wide array of choices.

Elio for G.I.T. Grado (GO)

Introducing Elio, the ChatBot designed for the G.I.T. Grado website. It empowers tourists to inquire about island services, from booking umbrellas to spa access modes, enhancing their Grado experience.

BOOK A DEMO NOW

Fill out the form to schedule a demo with us.