Autonomous agents represent one of the most interesting evolutions of Knowledge Management when combined with Generative AI.
Inside the BoK platform, these technologies can help users interact with knowledge bases, retrieve information, and transform content into operational support.
From search to action
Traditional knowledge systems help people find information. Autonomous agents can go further by supporting tasks, suggesting next steps, and connecting information to workflows.
This evolution must remain governed by reliable sources, permissions, traceability, and domain-specific rules.
The goal is to make Generative AI useful for organizations without losing control over knowledge quality and context.
