{"id":4194,"date":"2026-05-13T11:58:17","date_gmt":"2026-05-13T09:58:17","guid":{"rendered":"http:\/\/www.r-tree.net\/mcc-2\/"},"modified":"2026-06-11T13:09:28","modified_gmt":"2026-06-11T11:09:28","slug":"mcc","status":"publish","type":"page","link":"http:\/\/www.r-tree.net\/en\/mcc\/","title":{"rendered":"MCC"},"content":{"rendered":"\n
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Automate communication
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50% of customer communications are repetitive. MCC manages them autonomously, 24\/7, freeing up 85% of Help Desk time. Thanks to advanced natural language understanding based on LLMs, MCC understands the nuances of human language and responds accurately and naturally.<\/p>\n\n\n\n

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Talk to us<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Natural Language<\/strong><\/p>\n\n\n\n

LLM-based cognitive algorithms understand the nuances of human language, not just keywords.<\/p>\n<\/div>\n\n\n\n

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Customizable<\/strong><\/p>\n\n\n\n

The interface adapts to every organization: order collection, service booking, product configurators.<\/p>\n<\/div>\n\n\n\n

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Integrated<\/strong><\/p>\n\n\n\n

It connects with CRM, ERP, and phone systems through APIs, integrating with existing websites and infrastructure.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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BENEFITS<\/p>\n\n\n\n

Three good reasons to choose MCC<\/h2>\n<\/div>\n<\/div>\n\n\n\n
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Save time<\/strong><\/p>\n\n\n\n

Automatically manage repetitive requests and free your team for high-value activities.<\/p>\n<\/div>\n\n\n\n

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Improve service<\/strong><\/p>\n\n\n\n

Customers solve issues independently and quickly. More satisfaction, less waiting, less frustration.<\/p>\n<\/div>\n\n\n\n

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Always active<\/strong><\/p>\n\n\n\n

24\/7 answers, even during demand peaks. No time limits, no capacity limits.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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The technology behind the conversation<\/em><\/h3>\n\n\n\n
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Three pillars that make MCC a truly effective tool for your organization.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Human Natural Language<\/strong><\/p>\n\n\n\n

Advanced understanding of human language and its nuances thanks to LLM-based cognitive algorithms.<\/p>\n<\/div>\n\n\n\n

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Customizable interface<\/strong><\/p>\n\n\n\n

Standard yet adaptable to every organization: order collection, service booking, and product configurators<\/p>\n<\/div>\n\n\n\n

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Integration with your systems<\/strong><\/p>\n\n\n\n

It connects with CRM, ERP, and phone systems through APIs, compatible with existing infrastructure.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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THE DIGITAL SELLER<\/p>\n\n\n\n

Want to sell more through your e-commerce?<\/h3>\n\n\n\n

VenDI IS FOR YOU<\/h3>\n\n\n\n
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VenDI \u00e8 un ChatBot MCC evoluto basato sul linguaggio naturale umano basati su LLM e un configuratore 3D di prodotto sviluppato da Kjosul srl.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Tangible Knowledge<\/strong><\/p>\n\n\n\n

Present your products with a photorealistic, interactive 3D configurator that can be navigated in real time.<\/p>\n<\/div>\n\n\n\n

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Customer focus<\/strong><\/p>\n\n\n\n

The communication funnel guides the customer step by step to the final choice.<\/p>\n<\/div>\n\n\n\n

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Insights and traceability<\/strong><\/p>\n\n\n\n

Every conversation is tracked: keep communications and purchasing behavior under control.<\/p>\n<\/div>\n\n\n\n

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Close the sale<\/strong><\/p>\n\n\n\n

Complete the sale based on the customer profile obtained during the conversation with VenDI.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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SUCCESS STORIES<\/p>\n\n\n\n

MCC in azione<\/em><\/h3>\n\n\n\n
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Two real projects, two tailored solutions.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Pennino for Montegrappa<\/strong><\/p>\n\n\n\n

3D configurator to create and buy a customized pen from hundreds of material and finish options.<\/p>\n<\/div>\n\n\n\n

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Elio for G.I.T. Grado<\/strong><\/p>\n\n\n\n

Tourism chatbot for booking beach umbrellas, spa services, and services on the island of Grado. Active 24\/7 on the official website.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Zeno for Sci Club Druscie Cortina<\/strong><\/p>\n\n\n\n

Assistant for using the website content and sports coach.<\/p>\n\n\n\n

First Italian chatbot based on GPT-4.0<\/p>\n<\/div>\n\n\n\n

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ITSy per Com & Tecnica<\/strong><\/strong><\/p>\n\n\n\n

Specifically designed to support professionals and companies working in communication and technical documentation<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Giuliana for the Municipality of Trieste<\/strong><\/strong><\/p>\n\n\n\n

Online assistant to improve communication with citizens about access to registry office services
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Pico<\/strong><\/p>\n\n\n\n

R-Tree technologies flagship cognitive chatbot, accessible from the company website and from within the BoK platform<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Zambot for Zamperla Spa<\/strong><\/strong><\/strong><\/p>\n\n\n\n

Internal chatbot platform supporting customer technical assistance<\/p>\n<\/div>\n\n\n\n

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WhatsToDo Guru<\/strong><\/strong><\/p>\n\n\n\n

To-do list management chatbot platform supporting personal productivity<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Need information?<\/h2>\n\n\n\n

Tell us about your context and goal:
we will reply with the most suitable path.<\/p>\n\n\n\n

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HEADQUARTERS<\/h6>\n\n\n\n

Via L\u2019Aquila, 1\/A
33010 Tavagnacco (UD), Italy<\/p>\n\n\n\n

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DIRECT CONTACTS<\/h6>\n\n\n\n

info@r-tree.net<\/a><\/p>\n\n\n\n

+39 0432 1970037<\/a><\/p>\n<\/div>\n\n\n\n

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